"NEODIALOG" - is an innovative gamification platform, training: communication and rapport skills for customer service, which are not obvious during the conversation (training the rate of speech, the necessary pauses, as well as managing the intoning of the speech, which allows to control the psychological distance with the client). The platform is based on a unique patented algorithm analysis of speech characteristics of people and provides training in simulation mode of communication with the client in various fields! Possession of non-verbal communication skill of speech is necessary for all employees interacting with the customer over the phone!
"NEODIALOG" - is a platform for a fast and quality staff training of communicative non-verbal skills and corporate standards of response to the frequent and complicated situations of communication with the client.
The platform does not have any analogues (patent number: 2312682)
Training the speech as the main key of influence of call center staff.
Develops the skills of "mirroring" speech parameters.
Content manager can upload own custom training cases, videos and in-house e-learning materials.
Our cloud-based e-learning platform is available 24/7, without the need to install expensive software!
Decreasing the level of stress in employees, reducing the effect of "Staff burnout".
Allows to train unlimited number of employees.
UP TO 50% ON STAFF TRAINING AND ADAPTATION
UP TO 20% AFTER ONE MONTH WORKING WITH THE PLATFORM
INCREASE THE NUMBER OF LOYAL CUSTOMERS
(C) Neodialog 2016